{"code":"SUCCESS","errors":[],"message":"","serverTime":1779025940,"data":[{"title":"Why do I need to compare my property’s performance with competitors?","content":"\n

By understanding your competitors\u2019 ADR and Room Nights, you can compare your property's performance to theirs. This comparison will help you set the metrics to improve your property's performance. Manage Competitive Set<\/a><\/p>\n"},{"title":"How do I read the competitive set data?","content":"\n

The displayed Competitive Set data represents the average ADR or Room Nights from the properties you select. For example, if you select 10 properties for your Competitive Set, the displayed data will reflect the average performance metrics of those 10 properties.<\/p>\n"},{"title":"How is ADR measured?","content":"\n

Here's how ADR is calculated:\u2028(The total amount the guests paid) \/ (The total number of bookings) \/ (The total number of Room Nights)<\/p>\n"},{"title":"What is Room Nights?","content":"\n

Room Nights refer to the total number of rooms booked by guests multiplied by the number of nights those guests stay. It informs you how frequently guests use your rooms during a particular period.<\/p>\n"},{"title":"What are YoY and YTD?","content":"\n

Year on Year (YoY) is a comparison of your metrics from the previous year to the current year, which will let you observe how your property's performance has changed from the previous year. Year to Date (YTD) refers to your metrics from the beginning of the year until now, giving you a summary of your property's performance over the course of the year.<\/p>\n"},{"title":"What is revenue?","content":"\n

Revenue is the total net sales received by properties in certain period.<\/p>\n"},{"title":"Is the data I see displayed in real time?","content":"\n

Since the data needs to be processed before being displayed, it does not appear in real time. This is how we process the data:
- Daily data<\/strong>
The data will be updated every 16:00 GMT+7 one day after the check-in date.
Example: The data for bookings with a check-in date on 10 March 2024 will appear on 11 March 2024 at 16:00 GMT+7.

- Weekly & monthly data<\/strong>
The data will be processed on the first day (at 16:00 GMT+7) of the following week or month. \u2028Example: The data for bookings with a check-in date in March 2024 will appear on 1 April 2024 at 16:00 GMT+7.<\/p>\n"},{"title":"Why do I see empty ADR data?","content":"\n

You may not see the ADR data because your property has a static rate plan. You can only see the revenue and room nights if your property has a static rate plan.<\/p>\n"}]}