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Promo & Campaign

Promo & Campaign

Create Promo

Learn various promo types available at tiket.com Extranet and create a promo to attract more guests and increase bookings.

  • How do I activate the Geo Rate promo feature on Extranet?

    Updated on 12th August 2025

    Geo Rate is a special feature that gives you flexibility to offer discounts for specific countries with high potential to drive more bookings to your property. Through this guide, tiket.com will walk you through setting up your Geo Rate promo step-by-step and activating your Geo Rate promo successfully.

    Set the Geo Rate promo feature on Extranet

    First, make sure you have logged in to Extranet. Select the Promo & Campaign menu, then click the Add New submenu. Under Promotions, choose Geo Rate feature in Targeted Promo section and continue your steps with these guide:

    1. Set the targeted location

    In this section, you can set your promo by continent or country level according to your needs. 

    If you want to set the promo on the Continent level, you can select the continent(s) of which the promo will be applied from the dropdown menu. By selecting a continent, your promo will automatically apply to all countries in it. To exclude specific countries, click Add exceptions below the selected continent, then choose one or more countries to exclude them from the promo.

    On the Country Level tab, you can choose one or multiple countries where the promo will be applied. 

    2. Set the discount and minimum length of stay

    Fill in the discount percentage and the minimum length of stay required for guests to get the promo.

    3. Choose the platform where the promo appears

    In this step, you can choose to offer the promo to users who are logged in or non-login users on various platforms. Simply tick the box where you would like your promo to appear in each section (Login and Non-Login), whether on desktop web, mobile web, Android, or iOS. 

    4. Select room type and rate plan

    Select one or more Room Types where you wish to include in your Geo Rate promo. Then, choose at least one Rate Plan for each chosen room type.

    5. Set the applicable promo booking period

    You can offer the Geo Rate promo anytime or for a certain booking period. If you want to set the promo for a certain booking period, choose Specific days and time. Then, you can select the Start and End dates, and also choose specific days and set the exact Start time and End time for the booking period. 

    6. Manage the stay period for the promo

    You can set the stay period applicable for the promo anytime or during Specific dates only. To set a specific stay period, simply choose Specific dates and set the Start date and End date. 

    7. Choose your preference in Stack Promos menu

    Easily manage how your Geo Rate promo works with other promotions by turning the toggle on or off. Each setting creates a different promo stacking scheme:

    1. Toggle On: You will combine Geo Rate promo with Regular Promo and also Targeted Promo (Cross-Selling Rate and Corporate & Affiliate Rate).
    2. Toggle Off: Geo Rate promo will still be combined with Regular Promo, without including the Targeted Promo.

    8. Add Blackout Dates (optional)

    You can add Blackout Dates up to 30 days per year by switching the toggle on. Select each blackout date by clicking on the calendar view and double-check your selected dates in the Selected blackout dates window on the right side

    Lastly, make sure to review all settings and click the Create Promo button to save.

    View, edit, or remove the promo

    After creating your Geo Rate promo, you can always go back and manage it through the Promo & Campaign menu > Your Promotions submenu > Targeted Promotions tab.

    Your Geo Rate promo will be displayed as a single item per country or continent. In every item, you can temporarily stop the promo by switching the Status toggle off.

    You can also always review, update, or delete each Geo Rate promo using the Action feature. 

    Activating Geo Rate is an excellent way to tap into high-demand international markets, helping you stay competitive, attract more relevant traffic, and achieve stronger conversion.

    Start maximizing your property potential now with Geo Rate!

  • How do I create a promo on Extranet?  Most helpful

    Updated on 25th April 2024

    This tutorial was created based on the Promo & Campaign menu on the tix.tiket.com website’s desktop version.

    Promote your property by creating attractive promotions through the Promo & Campaign > Add New menu on the Extranet.

    Choose the promotion types from the promotion lists and fill in all the data about the promo you want to create, such as the discounts, applicable dates, room type, rate plan, etc.

    You can also set the cancellation policy and specific booking platforms that apply to the promo.

  • How do I calculate my earnings?

    Updated on 28th June 2024

    This tutorial was created based on the Rates & Availability and Promo & Campaign menus through the tix.tiket.com website’s desktop version.

    We understand your need to know the breakdown of your earnings when renting accommodations on tiket.com. Now, you can easily find the detailed information of your earnings through the Price Breakdown feature. This feature can be found in two Extranet’s main menus, Rates & Availability and Promo & Campaign.

    How to find price breakdown on the Rates & Availability menu:

    1. Click on Rates & Availability > Manage Rates & Availability
    2. Select the month and room name you want to check at the top of the calendar
    3. Choose one or multiple dates according to your preference
    4. Your earnings will be displayed on the bottom left of the price and restrictions per rate plan. Click the Price Breakdown button for more information
    5. The detailed price breakdown will be displayed in a pop-up window

    Note: Information about your earnings and the Price Breakdown button will only be available if the rate plan is greater than 0. If you update the price, click the refresh price button below the earnings to see the price breakdown with the new price.

    You can also check the price breakdown when joining a campaign or creating a promo.

    How to find the price breakdown on the Promo & Campaign menu:

    1. Click on Promo & Campaign > Add New
    2. Choose a campaign or promo type you want to create. We will create a promo as an example for this tutorial.
    3. Complete all promo details, including name, stay period, room type, and rate plan.
    4. Click the Review Promo button to see the price breakdown.
    5. The detailed price breakdown will be displayed in a pop-up window. Select the stay period, number of guests and rooms, room type, and other filters to calculate price and income details.
    6. Click the Create Promo button to save the promo.

    The price breakdowns are displayed based on the base room price per night. If you choose more than one date, you can view the price breakdown per night by clicking the right and left arrow buttons.

    The daily net earning is calculated from the gross room price plus surcharge, minus promotional discounts and tiket.com commission. You can find the total fees paid by guests and your total earnings at the bottom of the price breakdown.

  • What are the types of promotions available on Extranet?

    Updated on 9th October 2023

    There are two types of promotions that you can create on the Extranet; regular promos and targeted promos.

    The regular promos are promos you can create anytime and are available for all users. Some regular promos that you can use to promote your property:

    • Last Minute Offer
      You can give a special offer for the guests who book last-minute
    • Bonus Night Offer
      You can give a free night’s stay to guests who stay for a minimum of two nights
    • Hotel Now
      You can give a special offer for the guests who book and check-in on the same day from 6 PM – 4 AM
    • Value Added
      You can give extra benefits to the guests, such as free meals, vouchers, or transport
    • Discount
      You can set attractive discounts for the guests
    • Early Bird Offer
      You can give a special offer for the guests who book early before the check-in date

    Aside from regular promos, there are promos to give the best offer for specific users. There are two targeted promos that you can choose from:

    • Cross-selling Rate
      You can give a special offer for guests who have purchased other products from tiket.com, such as flights, to-do, etc.
    • Corporate & Affiliate Rate
      You can give a special discount for Corporate users and users who book through our affiliate partners. 

    You can create a new promotion on the Promo & Campaign > Add New menu on Extranet.

Need More Help?

Contact our Customer Care via email at cs@tiket.com for further assistance.

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