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Promo & Campaign

Promo & Campaign

Create Promo

Learn various promo types available at tiket.com Extranet and create a promo to attract more guests and increase bookings.

  • How do I create a promo on Extranet?  Most helpful

    Updated on 25th April 2024

    This tutorial was created based on the Promo & Campaign menu on the tix.tiket.com website’s desktop version.

    Promote your property by creating attractive promotions through the Promo & Campaign > Add New menu on the Extranet.

    Choose the promotion types from the promotion lists and fill in all the data about the promo you want to create, such as the discounts, applicable dates, room type, rate plan, etc.

    You can also set the cancellation policy and specific booking platforms that apply to the promo.

  • How do I calculate my earnings?

    Updated on 28th June 2024

    This tutorial was created based on the Rates & Availability and Promo & Campaign menus through the tix.tiket.com website’s desktop version.

    We understand your need to know the breakdown of your earnings when renting accommodations on tiket.com. Now, you can easily find the detailed information of your earnings through the Price Breakdown feature. This feature can be found in two Extranet’s main menus, Rates & Availability and Promo & Campaign.

    How to find price breakdown on the Rates & Availability menu:

    1. Click on Rates & Availability > Manage Rates & Availability
    2. Select the month and room name you want to check at the top of the calendar
    3. Choose one or multiple dates according to your preference
    4. Your earnings will be displayed on the bottom left of the price and restrictions per rate plan. Click the Price Breakdown button for more information
    5. The detailed price breakdown will be displayed in a pop-up window

    Note: Information about your earnings and the Price Breakdown button will only be available if the rate plan is greater than 0. If you update the price, click the refresh price button below the earnings to see the price breakdown with the new price.

    You can also check the price breakdown when joining a campaign or creating a promo.

    How to find the price breakdown on the Promo & Campaign menu:

    1. Click on Promo & Campaign > Add New
    2. Choose a campaign or promo type you want to create. We will create a promo as an example for this tutorial.
    3. Complete all promo details, including name, stay period, room type, and rate plan.
    4. Click the Review Promo button to see the price breakdown.
    5. The detailed price breakdown will be displayed in a pop-up window. Select the stay period, number of guests and rooms, room type, and other filters to calculate price and income details.
    6. Click the Create Promo button to save the promo.

    The price breakdowns are displayed based on the base room price per night. If you choose more than one date, you can view the price breakdown per night by clicking the right and left arrow buttons.

    The daily net earning is calculated from the gross room price plus surcharge, minus promotional discounts and tiket.com commission. You can find the total fees paid by guests and your total earnings at the bottom of the price breakdown.

  • What are the types of promotions available on Extranet?

    Updated on 9th October 2023

    There are two types of promotions that you can create on the Extranet; regular promos and targeted promos.

    The regular promos are promos you can create anytime and are available for all users. Some regular promos that you can use to promote your property:

    • Last Minute Offer
      You can give a special offer for the guests who book last-minute
    • Bonus Night Offer
      You can give a free night’s stay to guests who stay for a minimum of two nights
    • Hotel Now
      You can give a special offer for the guests who book and check-in on the same day from 6 PM – 4 AM
    • Value Added
      You can give extra benefits to the guests, such as free meals, vouchers, or transport
    • Discount
      You can set attractive discounts for the guests
    • Early Bird Offer
      You can give a special offer for the guests who book early before the check-in date

    Aside from regular promos, there are promos to give the best offer for specific users. There are two targeted promos that you can choose from:

    • Cross-selling Rate
      You can give a special offer for guests who have purchased other products from tiket.com, such as flights, to-do, etc.
    • Corporate & Affiliate Rate
      You can give a special discount for Corporate users and users who book through our affiliate partners. 

    You can create a new promotion on the Promo & Campaign > Add New menu on Extranet.

Need More Help?

Contact our Customer Care via email at cs@tiket.com for further assistance.

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