How do I add taxes and other fees in the tiket.com Extranet?

Updated on 2nd October 2025

Taxes & Other Fees is a feature in the Extranet that allows you to manage additional charges, such as taxes and service fees, on the price paid by guests. With this feature, you can determine which items are subject to tax, the amount, and how the tax and other fees are displayed on the tiket.com platform.

Here is a step-by-step guide to setting up taxes and other fees:

Click the Finance menu, then select Taxes & Other Fees
Click the Add tax/fee button
Choose the type of tax you want to add from the dropdown menu:

Tax: Includes country, regional, city, and area taxes
Service Fee
Other Fee: Any fee other than a service fee. After selecting, you can immediately set the name for the tax/fee

Choose the tax calculation type and fill in the amount:

Percentage: The tax will be calculated based on the percentage you set from the total booking amount
Fixed Amount: Guests will be charged a fixed amount that you determined. You can also set the billing type per guest and per night

Determine how the tax is calculated and displayed on tiket.com:

Inclusive: The price shown to customers already includes taxes/fees
Exclusive: The price shown to customers does not yet include taxes/fees. The tax and fee information will be displayed separately for clarity

Select which costs this tax will be applied to:

Room rates
Surcharge
Children rate plan

If this tax is only valid for a certain period, you can select the start and end dates.
Click the Save settings button to save your setup.

Changing Local Tax Information

In the same menu, you can also view tax information that has been set by your Market Manager, such as tourist tax and local taxes (e.g., country, city, etc.).

You can change local tax information directly through this menu. However, changes for tourist taxes can only be made through our internal system. Please contact your Market Manager for assistance.

Learn About Other Additional Fee Features

The Extranet also provides various other additional fee features that you can explore. Find the feature that is most suitable for you through related articles.