Updated on 9th October 2023
Close-out, close-to-departure, and close-to-arrival are booking restrictions commonly found in the hospitality industry.
Here are the meanings of these terms:
- Close-out
When you enable close-out, the rooms in your property are unavailable for booking on those specific dates. - Close-to-arrival
When you enable close-to-arrival, the guests cannot make a reservation for your property with the specified date as the check-in date. - Close-to-departure
When you enable the close-to-departure, the guests cannot make a reservation for your property with the specified date as the check-out date.
The close-out settings apply to the room level. If you enable close-out for a particular room type on specific dates, all rate plans connected to that room will not be available for booking.
Close-to-arrival and close-to-departure offer more flexible restrictions. You can enable close-to-arrival and close-to-departure based on room types and rate plans.
You can manage close-out through the Manage Rates & Availability submenu and use the Bulk Update submenu to enable close-out for multiple dates in bulk. Meanwhile, you can only set close-to-arrival and close-to-departure through the Manage Rates & Availability submenu.