The Opportunity Center is an Extranet’s feature to help you identify and resolve any issues that might be preventing you from reaching your full potential. It provides a clear list of tasks you can complete to improve your availability and secure more bookings.

On the Opportunity Center page, you will find a list of tasks grouped into two main categories: Availability and Price Competitiveness.

Availability

This section is specifically designed to highlight the tasks you need to complete to maximize your sales potential, broken down into 5 categories:

  1. Room and Rate Plan Settings
    The tasks grouped under this category are related to the basic settings of your property at tiket.com’s Extranet. Complete these tasks to ensure your property is ready for booking at tiket.com
  2. Unavailable Dates
    This category highlights periods when your property is completely unavailable for bookings by guests searching for a room for 2 adults for one night – the most popular search criteria among tiket.com users. You can also check the potential reasons for this unavailability and take steps to fix them
  3. Potential Availability Issues
    This category helps you identify and resolve issues that could be affecting your availability, such as expired rate plans or problems with your Channel Manager and Switcher (this will be available if you use Channel Manager or Switcher to manage your rates and availability)
  4. General Policy
    Maximize your bookings by taking advantage of opportunities like offering refundable rate plans and meal plans (this will be available if you offer breakfast at your property)
  5. Children Policy
    This section helps you set up attractive children’s rate plans to cater to travelers with little ones (this section will be available if you allow children to stay at your property)

Price Competitiveness

Unlike the Availability section, this part helps you ensure your property’s pricing remains competitive. We compare your prices against other properties in your competitive set.

To keep your prices competitive, there are 3 main areas to focus on, each with its own list of tasks:

  1. Price Competitiveness Issues
    Activate the Competitive Set feature so the system can automatically analyze your price performance. Your performance is considered competitive if it meets the following two targets, based on data from the last 7 days.
    • Price Target: Your average daily room rate is no more than 5% higher than the competitive set average.
    • Sales Target: Your total room nights sold are no more than 10% lower than your competitors.

If one of both of these targets are not met, a task for improvement will automatically appear on your page. We recommend adjusting the rate plan for your highest-selling room and participating in relevant promotions, campaigns, or loyalty programs. The system requires several days to process these changes and evaluate performance. This task will be resolved automatically once your metrics are aligned with the set targets.

  1. Promo & Campaign Optimization
    Increase your sales by joining various promotional programs. Here, you can monitor and activate strategies such as:
    • Early Bird Promos
    • Value-Added Promos (e.g., free breakfast)
    • Cross-Sell Promos (offering other products)
    • Special Corporate and Affiliate Rates
    • Static Rate Plan: Contact your Market Manager to set up a long-term fixed rate.
  2. Participation & Program Engagement
    Build guest loyalty and attract premium customers by participating in special member-only programs. The main focus is on:
    • Exclusive Private Deals
    • Blibli Tiket Rewards

Each task comes with helpful buttons to help you solve the issue. After completing a task, simply click the Refresh status icon at the top left corner of the page to track your progress.  We will also send you a weekly email reminder of any outstanding tasks, so you will never miss an opportunity!

Explore Opportunity Center