You can set the no-show policy for every rate plan available at your property through the Rate Plan menu. The no-show policy set in the Rate Plan menu is the standard no-show policy applicable to your property.

You can set the no-show policy for specific dates or room types in a rate plan through the Manage Rates & Availability menu. This no-show policy only applies to the selected dates. The no-show policy set in the Manage Rates and Availability menu will replace the no-show policy set in the Rate Plan menu.

You can set the no-show policy for specific promotions through the Promo & Campaign menu. This no-show policy only applies to the selected promo. The no-show policy set in the Promo & Campaign menu will replace the no-show policy set in the Rate Plan and Manage Rates & Availability menus.

Note that the no-show policy setting through the Promo & Campaign menu is only available in the Per-day Rate Model.

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