Updated on 9th October 2023
You don’t have to worry if your guests cancel and request a refund for their bookings. tiket.com Accommodation Center team will help you to cancel and refund the guests’ bookings.
The Accommodation Center team will contact you regarding booking cancellations and refund requests. You can review and verify the cancellation requests. After that, the Accommodation Center will refund the guests based on the cancellation policy applied to the bookings.
Please note that the guests can only submit a refund request for bookings with a refundable cancellation policy. Meanwhile, bookings with a non-refundable cancellation policy cannot be cancelled and refunded for any reason.