Updated on 4th January 2024
To receive payment through a virtual credit card, you need to select the virtual credit card as your preferred payment method on the Finance > Payment Details menu. You can also choose the payment plan to determine the VCC charging period starting date through the same menu. VCC is valid up to D+60 days after the guest check-in date.
You can charge the VCC incrementally with a maximum amount up to the number of rooms multiplied by the number of nights for one itinerary ID. For example, if a guest books two rooms for two nights at your property, you can charge incrementally up to 4 times for that booking.
How to charge a VCC:
- Click the Bookings menu and Search the Bookings submenu
- Find the itinerary ID you wish to charge on the bookings list and scroll left until you find the Card Number column
- Click the VCC Details and input your PIN code
- You will find the complete VCC Details, such as the name on the card, card number, expiry date, CVC or CVV number, and the swipe period
- Input the card number in the EDC or other Point of Sale (POS) machines before the expiry date to charge the VCC
If you need a payment plan option on the booking date for non-refundable bookings, you can contact your Market Manager for further assistance.