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Find detailed information about how to choose a payment method, receive payments, and check payment details from tiket.com.

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Payment

  • How do I receive payment from tiket.com?

    Updated on 9th October 2023

    To receive payment from tiket.com, choose one of two payment methods available at tiket.com.

    The payment method with a virtual credit card (VCC) is available for properties inside and outside Indonesia. You will receive a new VCC detail once a guest books your property. You can find the VCC details under the Card Number column on the Bookings menu for each itinerary ID.

    To receive payment through VCC, input the VCC number you want to charge on the EDC or other Point of Sale (POS) machines. The VCC is valid up to D+60 after the guest’s check-in date.

    Aside from VCC, you can also choose the payment method with a bank transfer. However, this payment method is available for domestic properties only. With the bank transfer payment method, you will receive payment on the guest’s check-out date on the registered bank account on the Extranet. You can check the paid payment details on the Finance > Payment List menu. 

    You can select a payment method available on tiket.com on the Payment Details menu on the Extranet. For security reasons, contact your Market Manager if you would like to change your property’s payment method.

    Select Payment Method

  • How do I select the payment method at tiket.com?

    Updated on 9th October 2023

    There are two payment methods you can choose from to receive payments for your property bookings. 

    The payment method with a virtual credit card (VCC) is available for properties inside and outside Indonesia. You will receive a new VCC detail once a guest books your property. You can choose the payment plan from D-7 from the guest’s check-in date until the guest’s check-in date. The VCC is valid up to D+60 after the guest’s check-in date.

    Aside from VCC, you can also choose the payment method with a bank transfer. However, this payment method is available for domestic properties only. With the bank transfer payment method, you will receive payment on the guest’s check-out date.

    You can select a payment method available on tiket.com on the Finance > Payment Details menu on the Extranet. For security reasons, contact your Market Manager if you would like to change your property’s payment method.

    Select Payment Method

  • How do I receive payment through VCC?

    Updated on 9th October 2023

    The payment method with a virtual credit card (VCC) is available for properties inside and outside Indonesia. You will receive a new VCC detail once a guest books your property. 

    How to charge a VCC: 

    1. Click the Bookings menu and Search the Bookings submenu 
    2. Find the itinerary ID you wish to charge on the bookings list and scroll left until you find the Card Number column
    3. Click VCC Details and the Request OTP button. tiket.com will send the OTP to the email address you use to log in to the Extranet
    4. Open your email inbox and copy the OTP code from tiket.com
    5. Paste the OTP code on the Extranet
    6. You will find the complete VCC Details, such as the name on the card, card number, expiry date, CVC or CVV number, and the swipe period
    7. Input the card number in the EDC or other Point of Sale (POS) machines before the expiry date to charge the VCC
    Check VCC Details

  • How do I receive payment through a bank transfer?

    Updated on 9th October 2023

    The payment method through a bank transfer is also available for properties in Indonesia. You will receive payment through the bank account registered on the Payment Details menu on the Extranet. 

    How to check the bank transfer payment: 

    1. Click the Finance menu and Payment List submenu
    2. You can see all the paid bookings on the Payment List submenu
    3. Scroll left to find the detailed payment information, such as the total price, payment method, and payment date
    Check Payment List

Need More Help?

Contact our Customer Care via email at cs@tiket.com for further assistance.

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