This tutorial was created based on the rates and availability settings process through the website’s desktop version.

To effectively manage your property’s rates and availability, you can use the Manage Rates & Availability menu available on’s Extranet. Follow the steps below to keep your property’s rates and availability up to date:

  1. Click on the Rates & Availability menu and select Manage Rates & Availability
  2. Choose the room name that you wish to update (if there are more than 1 room type)
  3. Choose the date you wish to update 
  4. Adjust the number of available rooms in the allotment column and update the rates for each rate plan using the pop-up menu located on the right side of the screen
  5. Click on the Save button to save changes 

You can set different prices for every rate plan. Meanwhile, the room allotment will apply to all rate plans connected to the specific room type. For example, your property has one room type with 10 daily allotments, these allotments will be utilized when guests make bookings through any of the connected rate plans.

In addition to managing rates and availability, you can use the Manage Rooms & Availability menu to set the close-out, close-to-arrival, and close-to-departure dates. You can also set specific cancellation and no-show policies for certain dates.

We strongly suggest you set your property’s rates and availability at least 6 months in advance, so that the guests can find your property on the search result page when they are searching for accommodation. Use the Bulk Update feature if you want to set rates and availability for multiple dates at once.

Additionally, we also want to remind you to set the same price with the price you offer on other OTAs. This helps prevent any price disparity issues and ensures competitive rates for users. 

If you are using DerbySoft or Shiji as a switcher, you also have the option to set an allotment for each rate plan on every room type. You can contact your Market Manager to activate this feature.