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Property Protection

Discover Property Protection: an exclusive insurance for property owners at tiket.com. Learn how to choose a package and plan suitable to your property.

  • What is Property Protection insurance?

    Updated on 12th November 2024

    Property protection insurance is a product designed specifically to protect property owners in the Villa & Apt. accommodation category when renting out their property on tiket.com. This insurance provides compensation to the property’s owner and/or other third-parties in the event of a loss covered by the policy according to the chosen package.

    There are 3 property protection packages to choose from:

    1. Standard Package
    • Compensation for property damage or loss of buildings and its content with coverage up to a maximum of IDR 25,000,000
    • Cost IDR 5,000 per night
    1. Premium Package
    • Compensation for property damage or loss of buildings and its content with coverage up to a maximum of IDR 25,000,000
    • Personal injury or property damage to third parties (occupants or others), with coverage up to a maximum of IDR 25,000,000
    • Cost IDR 7,700 per night
    1. Maximum Package
    • Compensation for property damage or loss of building and its content with coverage up to a maximum of IDR 50,000,000
    • Cost IDR 10.000 per night

    This Property Protection insurance feature will be automatically activated and can be accessed through the Insurance Menu on the Extranet page available to property owners on tiket.com. To make managing Property Protection more practical, all rooms (existing and newly created) will automatically be registered under the standard package

    If you have previously activated Property Protection, we will use the current beneficiary contact details. If not, we will use your property’s primary contact details as the beneficiary. 

  • How do I manage Property Protection insurance?

    Updated on 23rd August 2024

    You can change or deactivate the package for each room type through the Insurance menu if necessary.

    Here are the steps to follow if you want to change the Property Protection package:

    1. Go to Insurance menu on Extranet
    2. Choose the unit name you want to change
    3. Click Edit on the right side of the unit name
    4. Choose the new Property Protection package
    5. Click Upgrade Package to save the changes

    Here are the steps to follow if you want to deactivate the Property Protection package:

    1. The inactive status toggle will turn gray
    2. Go to Insurance menu on Extranet
    3. Choose the unit name you want to deactivate
    4. Click the Status toggle for the room unit you want to deactivate

Need More Help?

Contact our Customer Care via email at cs@tiket.com for further assistance.

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