Channel Manager

If your property is listed on multiple OTAs, you can use a Channel Manager to manage your property more easily. A Channel Manager is a software that can help you manage your property rates and availability across multiple OTAs at once. By using a Channel Manager, you will no longer need to set rates and availability on each OTA’s Extranet platform individually.

tiket.com has connected with many Channel Managers to help you manage your property. You can see a list of Channel Managers available on tiket.com through the Connectivity menu in the Extranet.

Here are some things you need to check before connecting tiket.com to the Channel Manager:

1. All room types available on the tiket.com Extranet are complete and active
2. All rate plans available on the tiket.com Extranet are complete, linked to a room type, and active
3. Choose a pricing model that suits the capabilities of the Channel Manager you are using. Please contact your Channel Manager service provider for more information on this.
4. If you are using the Occupancy-based pricing model, deactivate the automatic price reduction feature on all rate plans through the Manage Rates & Availability menu

If your property is already using a Channel Manager, you can connect your Channel Manager to tiket.com using the following steps:

1. Click the Connectivity menu
2. Select a Channel Manager from the dropdown menu
3. Click the Add button
4. Click Continue

You will receive a notification that you have successfully connected the Channel Manager in the Connectivity menu. Then, you can do the data mapping process for rooms and rate plans on the Channel Manager to connect tiket.com to the Channel Manager you are using.

Once the mapping process is complete, the room rate and availability data on tiket.com Extranet will be automatically updated with the latest information from the Channel Manager. Each reservation from tiket.com will be automatically sent to your Channel Manager to update property availability.

If you have already connected your Channel Manager to tiket.com, your Channel Manager will automatically appear in the Connectivity menu.

The Connectivity menu is only available for adding a Channel Manager. If you want to change or delete the Channel Manager you are using, please contact your Market Manager for assistance or send your request via email to hotelconnectivity@tiket.com.