Content Score

Property content score is a score that evaluates the completeness of your property content with a maximum score of 100%. Achieving a high property content score is crucial as it can enhance the visibility, guest experience, and property bookings.

There are 6 crucial elements that need to be completed to achieve a property content score of 100%:

1. Photo Gallery
   Good photos can influence guest decisions and provide accurate information about the property. Here’s how to complete the photo element:
   – Upload a minimum of 15 photos on the extranet
   – Upload a minimum of 1 exterior photos of the property
   – Create 3 sections in the property photos
   – Upload a minimum of 2 photos for each available room type
2. Room Data
   Complete the following 2 important information for each available room type at the property:
   – Room size
   – Smoking policy
3. Property Details
   Provide specific information regarding property details and policies to set the right expectations for guests:
   – Property details (check-in/out time, property name, property type, rating star, and chain)
   – General policies (gender, age, pet policy, marriage policy, smoking policy, deposit, and alcohol)
4. Property General Info
   Ensure guests have general information about the property by including:
   – Property address and pinpoint location
   – Phone number
5. Popular Property Facilities
   Complete information on popular property facilities available on the facilities list in the Facilities & Services menu.
6. Popular Room Amenities
   Complete information on popular amenities in the amenities list for each available room type at the property.

Each element has its own scoring number based on the number of items within one element. Learn how to complete these 6 crucial elements here.

You can check your property’s content score on the Extranet’s Homepage. If your score is below 100%, navigate to the Content Score submenu under the Property section to identify which elements need to be completed.