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Rates & Availability

Rates & Availability

Manage Rate Plan

Discover the difference between room rates and rate plans and optimize your property rates with various rate plan options. Learn more today!

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Manage Rate Plan

  • How do I set up a Rate Plan on the Extranet?

    Updated on 30th December 2025

    A rate plan on the Extranet is a pricing and booking condition setup that determines how your rooms are displayed to guests, for example: room-only rates, rates with breakfast, refundable, or non-refundable options.

    To ensure your rooms can be sold on tiket.com, you will need to set up your rate plans on the Extranet first. In this section, you can define pricing and rate plan options for specific room types.

    Log in to your Extranet account and follow the steps below:

    1. Go to the Rates & Availability menu
    2. Select the Rate Plan submenu
    3. Click Add New Rate Plan

    A pop-up will appear where you can choose the type of rate plan you want to create:

    • Custom Rate Plan
    • Weekly Rate Plan (minimum stay of 7 nights)
    • Monthly Rate Plan (minimum stay of 28 nights)

    The only difference lies in the minimum stay requirement, while the remaining fields remain the same. Choose the rate plan type that best fits your property’s needs.

    Complete these details to create your rate plan:

    1. Rate Plan Name
    2. Length of Stay (minimum and maximum allowed for guests to book your property)
    3. Rate Plan Details
      1. Meals
        Select the type of meal package included: no meals, meals available, or all-inclusive.
      2. Linked Rooms
        Configure this option if the rate plan applies to rooms with a connecting-room setup.
      3. Cancellation Policy
        Specify whether the rate plan is non-refundable or uses a custom cancellation policy.
      4. Tariff Mode
        Choose the pricing method that fits your property’s setup.
      5. Booking Period
        Set the period when guests are allowed to book based on specific dates, days, and times.
      6. Stay Period
        Set the stay dates that can be booked based on specific dates, days, and times.
      7. Advanced booking
        Set the minimum and maximum gap period between the booking date and the guest’s check-in date.
      8. Blackout Dates
        Activate and configure this feature if the rate plan should not apply on certain dates. The maximum number of blackout dates you can set is 30 days per year.
    4. Price for Children
    5. Targeted User Settings
      You can choose to display the rate plan only to certain users based on:
      • Platform (Desktop, Mobile Web, Android, iOS)
      • Blibli Tiket Rewards Tier (Silver, Gold, Platinum, Diamond)
      • Targeted Location (Target by country/region or add exceptions)

    Feel free to skip any optional fields. Once all information is complete, click Add New Rate Plan at the bottom of the page to save.

    After saving, the rate plan will automatically become active and appear to guests as long as inventory is available and the dates are not within a blackout period. You can edit or remove rate plans at any time as needed.

    Create Rate Plan

  • What is the difference between the room rate and rate plan?

    Updated on 9th October 2023

    A room rate is the price per night guests must pay when staying at your property. The displayed room rate is determined based on the applicable rate plan at your property. You can set the room rates in the Manage Rates & Availability submenu under the Rates & Availability menu.

    A rate plan is a pricing arrangement that includes meal options, prices, cancellation policies, and restrictions. You need to create a rate plan before setting the room rates. You can create a new rate plan in the Rate Plan submenu under the Rates & Availability menu.

    Add New Rate Plan

  • Can I connect a rate plan to multiple rooms?

    Updated on 9th October 2023

    You can connect one rate plan to multiple rooms if the same meal options, prices, cancellation policies, and restrictions apply to those rooms.

    If you have multiple rate plans at your property, one room can be connected to multiple rate plans. For example, a deluxe room can be connected to a rate plan with a non-refundable cancellation policy and another rate plan with a free cancellation policy with different room rates.

    You can add a new rate plan or edit the existing rate plans through the Rate Plan submenu in the Rates & Availability menu.

    Add New Rate Plan

  • What is a static rate plan and how to use it?

    Updated on 27th March 2024

    A static rate plan is a pricing strategy where you set a fixed price for your property for a specific period of time, regardless of changes in occupancy, holiday seasons, or market trends. Now, you can use a static rate plan for your property on tiket.com. By using a static rate plan, you only need to set a net price you want to receive once and have more time to improve your service and give the best experience for your guests.

    Here are some benefits of using a static rate plan:

    1. Easier and more efficient property management
      Unlike the dynamic rate plan that constantly changes based on demand, a static rate plan can save you a lot of time and effort. You only need to update your allotment periodically, and Market Manager can help you set the best price for your property.
    2. Stable revenue
      By setting a net price for your property, you can easily predict your total revenue. Additionally, our Market Manager will help you set up promotions and child rate plans to increase your property’s visibility without reducing your net price.
    3. Extra visibility through cross-selling programs
      By adopting a static rate plan, your property will automatically be included in tiket.com’s cross-selling programs. These programs bundle your property with other tiket.com products, such as flight tickets and attractions. Joining cross-selling programs also will increase your visibility and maximize bookings.

    A static rate plan is a good choice for property owners who want easy-to-manage room rates, stable revenue, and extra visibility through cross-selling programs. By using the static rate plan, you can save more time and effort, maximize your revenue, and get more bookings. 

    Contact your Market Manager today to activate the static rate plan and boost your property’s performance on tiket.com!

Need More Help?

Contact our Customer Care via email at cs@tiket.com for further assistance.

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