Min/Max Stay is a common term in the hospitality industry that refers to the minimum and maximum stay duration that a guest can book at a property.

Minimum Stay refers to the minimum stay duration that a guest can book at a property. For example, a property may implement a minimum booking of 2 nights during the high season. Maximum Stay refers to the maximum stay duration that a guest can book at a property. It is usually used to manage property availability or create special promotions.

Now you can set the minimum and maximum stay duration as a restriction using the Min/Max Stay Through feature. Unlike the Min/Max Length of Stay feature which also restricts the stay duration, Min/Max Stay Through not only looks at the total duration but also considers the minimum and maximum duration settings on all booking dates. For a clearer explanation, let’s take look at the following example.

A property sets its availability as follows: 

  • 1st January
    • Min Stay: 1 night
    • Max Stay: 3 nights
  • 2nd January
    • Min Stay: 3 nights
    • Max Stay: 4 nights

If a guest books for 2 nights and checks in on 1st January, then: 

  • With Min/Max Length of Stay, the property will be available for booking because the stay duration is greater than the Min Stay (1 night) on the arrival date. 
  • With Min/Max Stay Through, the property will not be available to book because the stay duration is less than the Min Stay (3 nights) on 2nd January.

So, the difference between the two is that Min/Max Length of Stay only considers the minimum and maximum duration settings on the arrival date. On the other hand, Min/Max Stay Through considers the minimum and maximum duration settings on all booking dates.

The Min/Max Stay Through restriction is only available for properties that use a switcher to manage their availability. You can set the Min/Max Stay Through restriction in your switcher. After setting the Min/Max Stay Through in the switcher, the data will be sent to tiket.com. You can see the Min/Max Stay Through data that you have set in the Extranet.

How to view Min/Max Stay Through on the Calendar view in the tiket.com Extranet: 

  1. Go to the Rates & Availability > Manage Rates & Availability menu 
  2. Click on the date you want to view 
  3. Click Set Restrictions & Cancellations of the rate plan you want to view in the pop-up menu 
  4. The Min/Max Stay Through data from the switcher will be displayed here

Aside from the Calendar view, you can also view Min/Max Stay Through using the List view:

  1. Go to the Rates & Availability > Manage Rates & Availability menu
  2. Click the List view mode in the upper right corner 
  3. Set the period you want to view by selecting the start and end date at the top of the page. We will display the upcoming one week by default
  4. Select the rate plan you want to view and scroll down to see the restrictions that apply to that specific rate plan 
  5. The Min/Max Stay Through data from the switcher will be displayed here