Blibli Tiket Rewards is an exclusive loyalty program dedicated to members of the Blibli Tiket Group entities and has four membership tiers, Silver, Gold, Platinum, and Diamond. Members will get Blibli Tiket Points as a reward for every booking or purchase made in Blibli, tiket.com, or other companies under the Blibli Tiket Group. Members can exchange points with discounts for the next transaction.
Increase your property’s visibility and bookings by giving exclusive benefits or discounts to Blibli Tiket Rewards members.
You can choose the room types included and set the discounts and extra benefits you want to offer the Blibli Tiket Rewards members in the Blibli Tiket Rewards menu.
This tutorial was created based on the Promo & Campaign menu on the tix.tiket.com website’s desktop version.
Promote your property by creating attractive promotions through the Promo & Campaign > Add New menu on the Extranet.
Choose the promotion types from the promotion lists and fill in all the data about the promo you want to create, such as the discounts, applicable dates, room type, rate plan, etc.
You can also set the cancellation policy and specific booking platforms that apply to the promo.
This tutorial was created based on the Rates & Availability and Promo & Campaign menus through the tix.tiket.com website’s desktop version.
We understand your need to know the breakdown of your earnings when renting accommodations on tiket.com. Now, you can easily find the detailed information of your earnings through the Price Breakdown feature. This feature can be found in two Extranet’s main menus, Rates & Availability and Promo & Campaign.
How to find price breakdown on the Rates & Availability menu:
Click on Rates & Availability > Manage Rates & Availability
Select the month and room name you want to check at the top of the calendar
Choose one or multiple dates according to your preference
Your earnings will be displayed on the bottom left of the price and restrictions per rate plan. Click the Price Breakdown button for more information
The detailed price breakdown will be displayed in a pop-up window
Note: Information about your earnings and the Price Breakdown button will only be available if the rate plan is greater than 0. If you update the price, click the refresh price button below the earnings to see the price breakdown with the new price.
You can also check the price breakdown when joining a campaign or creating a promo.
How to find the price breakdown on the Promo & Campaign menu:
Click on Promo & Campaign > Add New
Choose a campaign or promo type you want to create. We will create a promo as an example for this tutorial.
Complete all promo details, including name, stay period, room type, and rate plan.
Click the Review Promo button to see the price breakdown.
The detailed price breakdown will be displayed in a pop-up window. Select the stay period, number of guests and rooms, room type, and other filters to calculate price and income details.
Click the Create Promo button to save the promo.
The price breakdowns are displayed based on the base room price per night. If you choose more than one date, you can view the price breakdown per night by clicking the right and left arrow buttons.
The daily net earning is calculated from the gross room price plus surcharge, minus promotional discounts and tiket.com commission. You can find the total fees paid by guests and your total earnings at the bottom of the price breakdown.
This tutorial was created based on the Promo & Campaign menu on the tix.tiket.com website’s desktop version.
Compared to the promos you can create anytime, you can only join tiket.com’s campaigns according to their schedules.
The campaign is tiket.com’s promotional activity aims to increase customer purchase intention and bookings through attractive discounts. We also welcome partners to join our campaigns. The participating partners will get premium visibility and placements on tiket.com’s app, social media, or other promotional media.
These are some of tiket.com regular campaigns:
Saleprise Surprise monthly discounts on certain dates and hour
Malu Tanggal Muda The campaign held every PayDay period
Online Tiket Week (OTW) tiket.com’s flagship campaign to welcome the holiday period
Gledek Price Additional discounts on certain hours during the OTW period
Tiket Hari Raya (THR) Campaign to welcome the Eid al-Fitr holiday
Twin Dates Sale (9.9, 10.10, 11.11, etc.)
And other thematic campaigns
You can check the upcoming and ongoing campaigns, campaign details, and settings on the Promo & Campaign > Add New menu. You can also participate in your selected campaign by clicking the Join Campaign button.
Property protection insurance is a product designed specifically to protect property owners in the Villa & Apt. accommodation category when renting out their property on tiket.com. This insurance provides compensation to the property’s owner and/or other third-parties in the event of a loss covered by the policy according to the chosen package.
There are 3 property protection packages to choose from:
Standard Package
Compensation for property damage or loss of buildings and its content with coverage up to a maximum of IDR 25,000,000
Cost IDR 5,000 per night
Premium Package
Compensation for property damage or loss of buildings and its content with coverage up to a maximum of IDR 25,000,000
Personal injury or property damage to third parties (occupants or others), with coverage up to a maximum of IDR 25,000,000
Cost IDR 7,700 per night
Maximum Package
Compensation for property damage or loss of building and its content with coverage up to a maximum of IDR 50,000,000
Cost IDR 10.000 per night
This Property Protection insurance feature will be automatically activated and can be accessed through the Insurance Menu on the Extranet page available to property owners on tiket.com. To make managing Property Protection more practical, all rooms (existing and newly created) will automatically be registered under the standard package.
If you have previously activated Property Protection, we will use the current beneficiary contact details. If not, we will use your property’s primary contact details as the beneficiary.
In the pursuit of data-driven decisions and continuous improvement, understanding your property’s performance is crucial. Therefore, we have equipped our Extranet with Analytics features that could help you review your property’s performance through key metrics and benchmarking with similar properties.
Business Key Metrics
Explore a comprehensive summary featuring six key metrics on the Performance Report:
Sales: total revenue generated by your property
Booking: total confirmed bookings at your property
Average Daily Rate: the average room rate per night
Room Night: number of rooms booked multiplied by the length of stay
Booking Window: number of days between the booking date and actual check-in date
Length of Stay: average duration guests stay at your property.
Use filters to customize the report period and compare performance with the previous period, last week, last month, or Competitive Set.
Competitive Set
Compare your property’s performance with similar ones easily using the Competitive Set feature. This tool groups properties similar to yours, serving as a benchmark for performance assessment.
How to create a competitive set:
Click on Analytics > Competitive Set
Review the suggested properties on the left column. These properties are similar to yours based on location, property type, and star
Add a property to your Competitive Set by click the + icon on the right side of the property name
You can also type the property name on the search bar to add your own choice
Add 5-30 properties to your competitive set
Click on the Save button to save changes
Tracking these metrics and using Competitive Set as a benchmark provide a holistic view of your property’s performance. You can use these data to optimize your revenue, create marketing strategies, adjust pricing and overall business strategy.
This tutorial was created based on the Promo & Campaign menu on the tix.tiket.com website’s desktop version.
tiket.com offers a variety of campaigns and promos to help its partner properties attract more bookings. However, with so many choices available, we understand that accommodation partners need help in determining which promotions or campaigns are right for their property.
That’s why we launched the Promo & Campaign Analytics feature. This feature provides valuable insights into the performance of your promotions and campaigns, so you can make informed decisions about which ones are most effective for your property. You can find the feature in the Your Promo and Your Campaign menus on tiket.com.
Here are the detailed information that you can find in the Promo & Campaign Analytics:
Total revenue The total revenue generated from bookings that used the promo or campaign, in the hotel’s chosen currency
Total booking The total number of bookings that used the promo or campaign
Total room night The total number of room nights booked multiplied by the length of stay, for all bookings that used the promotion or campaign
Average length of stay The average length of stay for bookings that used the promotion or campaign.
Average booking window The average difference between the booking date and the check-in date for bookings that used the promotion or campaign
With the 5 metrics above, you can easily see the impact of each promotion and campaign on your property’s bookings and revenue. A summary of your ongoing promotions and campaigns is available at the top of the page. Use the filters available to sort data by booking period. You can also view the benefits and cancellation policies applicable to each promotion and campaign in the table provided. The information displayed is based on the data from the promotion and campaign that you have participated in.
With the Chat feature, you can directly contact guests who have booked your property through the Extranet. You can activate the Chat feature by clicking on the Activate The Chat Feature button in the Chat menu on the Extranet.
Once you have activated this feature, you can reply to guests’ messages in the Chat menu or by clicking on the chat icon in the bottom right corner of the screen.
In addition to replying to guest messages, you can add answers to frequently asked questions, making it easier for guests to find important information regarding your property and their bookings.
Don’t forget to check your chat inbox regularly so you don’t miss any messages from your guests!
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